Service managemant effectiveness :
BOWEN, David E.
Service managemant effectiveness : Balancing strategy, organization and human resouce,operations and markerting / David E - San Francisco Jossey- Bass 1990. - 414p 33cm
1555422225
Service industries- managemant
Service managemant effectiveness : Balancing strategy, organization and human resouce,operations and markerting / David E - San Francisco Jossey- Bass 1990. - 414p 33cm
1555422225
Service industries- managemant