Customer services :
Timm, Paul R.
Customer services : career success through customer loyalty / Paul R.Timm - 5th ed - Boston Prentice Hall 2010 - xii, 226p ill 25cm
Includes index
0135063973 9780135063972
Consumer satisfaction
Customer services
Success in business
Customer services : career success through customer loyalty / Paul R.Timm - 5th ed - Boston Prentice Hall 2010 - xii, 226p ill 25cm
Includes index
0135063973 9780135063972
Consumer satisfaction
Customer services
Success in business