THE SIX SIGMA WAY :
Pande, Peter S.
THE SIX SIGMA WAY : How to Maximize the Impact of Your Change and Improvement Efforts / Peter S. Pande, Robert P. Neuman, and Roland R. Cavanagh. - Second edition. - xix, 426 pages : illustrations ; 24 cm
Includes bibliographical references and index.
A powerful strategy for sustained success -- Key concepts of the six sigma system -- Applying six sigma to service and manufacturing -- The six sigma roadmap -- Is six sigma right for us now? -- How and where should we start our efforts? -- Leadership actions to launch and guide the efforts? -- Leadership actions to launch and guide the effort -- Preparing black belts and other key roles -- Training your organization for six sigma -- The key to successful improvement: selecting the right six sigma projects -- Identifying core processes and key customers (roadmap step 1) -- Defining customer requirements (roadmap step 2) -- Measuring current performance (roadmap step 3) -- Six sigma process improvement (roadmap step 4A) -- Six sigma process design/redesign (roadmap step 4B) -- Expanding and integrating the six sigma system (roadmap step 5) -- Advanced six sigma tools: an overview -- Conclusion: Twelve keys to success.
Explains the impressive benefits of Six Sigma's improvement-driven and customer-centric approach to business leaders and managers. This book reveals how GE, Motorola, and other companies used Six Sigma to fine-tune products and processes, improve performance, reduce costs, build customer loyalty, and increase profits.
9780071497329 0071497323 9780071823012 0071823018
2013037217
Six sigma (Quality control standard)
Quality control--Statistical methods.
Continuous improvement process.
Production management.
TS156 / .P36 2014
658.5 / P1922
THE SIX SIGMA WAY : How to Maximize the Impact of Your Change and Improvement Efforts / Peter S. Pande, Robert P. Neuman, and Roland R. Cavanagh. - Second edition. - xix, 426 pages : illustrations ; 24 cm
Includes bibliographical references and index.
A powerful strategy for sustained success -- Key concepts of the six sigma system -- Applying six sigma to service and manufacturing -- The six sigma roadmap -- Is six sigma right for us now? -- How and where should we start our efforts? -- Leadership actions to launch and guide the efforts? -- Leadership actions to launch and guide the effort -- Preparing black belts and other key roles -- Training your organization for six sigma -- The key to successful improvement: selecting the right six sigma projects -- Identifying core processes and key customers (roadmap step 1) -- Defining customer requirements (roadmap step 2) -- Measuring current performance (roadmap step 3) -- Six sigma process improvement (roadmap step 4A) -- Six sigma process design/redesign (roadmap step 4B) -- Expanding and integrating the six sigma system (roadmap step 5) -- Advanced six sigma tools: an overview -- Conclusion: Twelve keys to success.
Explains the impressive benefits of Six Sigma's improvement-driven and customer-centric approach to business leaders and managers. This book reveals how GE, Motorola, and other companies used Six Sigma to fine-tune products and processes, improve performance, reduce costs, build customer loyalty, and increase profits.
9780071497329 0071497323 9780071823012 0071823018
2013037217
Six sigma (Quality control standard)
Quality control--Statistical methods.
Continuous improvement process.
Production management.
TS156 / .P36 2014
658.5 / P1922