Communication skills for business professionals / Phillip Cenere, Robert Gill, Celeste Lawson and Michael Lewis.

Contributor(s): Cenere, PhillipMaterial type: TextTextPublication details: Port Melbourne, Vic. : Cambridge University Press, 2015Description: xxii, 433 pages : illustrations (chiefly color) ; 25 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9781107656628; 1107656621Subject(s): Communication in management | Business communication | Business communication -- Study and teaching | Management & management techniques | Communication in management | Business communication | Business communication -- Study and teaching | Kommunikation | Wirtschaftssprache | Interne Kommunikation | KommunikationswissenschaftDDC classification: 658.4/5 LOC classification: HF5718 | .C734 2015Online resources: Contributor biographical information | Publisher description | Table of contents only
Contents:
Machine generated contents note: ch. 1 Introduction: communication in organisations -- Learning objectives -- Introduction -- The importance of communication in organisations -- Communication is about empowerment -- Employer expectations -- Employer perceptions -- Studying business communication skills -- Chapter summary -- Key terms -- Review questions -- Tutorial guide -- Further reading -- References -- ch. 2 Organisations: structure and culture -- Learning objectives -- Introduction -- Definition of an organisation -- Organisational structures -- Formal organisations -- Informal organisations -- Summary of organisational structures -- Organisational communication -- Organisational culture -- Advanced section -- Chapter summary -- Key terms -- Review questions -- Tutorial guide -- Further reading -- References -- ch. 3 Communication as a process -- Learning objectives -- Introduction -- Defining communication -- Process of communication -- Purpose/goal of communication.
Summary: Communication Skills for Business Professionals is a student-friendly introduction to the principles and practice of effective communication in the workplace. Engagingly written and full of real-life examples, it explains the key theories underpinning communication strategies and encourages students to consider how to apply them in a contemporary business environment.
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HF5718 .B66 2018 Business communication today / HF5718 .B66 2021 Business communication today / HF5718 .B66 2021 Business communication today / HF5718 .C734 2015 Communication skills for business professionals / HF5718 .L44 2015 BCOM / HF5718 .L44 2015 BCOM / HF5718 .M463 2010 Every communicate few connect /

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Includes bibliographical references and index.

Machine generated contents note: ch. 1 Introduction: communication in organisations -- Learning objectives -- Introduction -- The importance of communication in organisations -- Communication is about empowerment -- Employer expectations -- Employer perceptions -- Studying business communication skills -- Chapter summary -- Key terms -- Review questions -- Tutorial guide -- Further reading -- References -- ch. 2 Organisations: structure and culture -- Learning objectives -- Introduction -- Definition of an organisation -- Organisational structures -- Formal organisations -- Informal organisations -- Summary of organisational structures -- Organisational communication -- Organisational culture -- Advanced section -- Chapter summary -- Key terms -- Review questions -- Tutorial guide -- Further reading -- References -- ch. 3 Communication as a process -- Learning objectives -- Introduction -- Defining communication -- Process of communication -- Purpose/goal of communication.

Communication Skills for Business Professionals is a student-friendly introduction to the principles and practice of effective communication in the workplace. Engagingly written and full of real-life examples, it explains the key theories underpinning communication strategies and encourages students to consider how to apply them in a contemporary business environment.

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