Communicating for results : a guide for business and the professions / Cheryl Hamilton, Tony L. Kroll.
Material type:
TextPublisher: Australia ; Boston, MA : Cengage Learning, [2018]Copyright date: ©2018Edition: Eleventh editionDescription: xix, 505 pages : illustrations (chiefly color) ; 25 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9781305280267; 1305280261Subject(s): Communication in management | Communication in managementDDC classification: 658.4 LOC classification: HD30.3 | .H35 2018| Item type | Current library | Collection | Call number | Status | Date due | Barcode |
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BUKU
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al-Biruni Library Open Shelf | Open shelf | HD30.3 .H35 2018 (Browse shelf(Opens below)) | Available | 25050 |
Previous edition: 2014.
Includes bibliographical references (pages 451-479) and indexes.
Understanding communication in the workplace. Communication and ethics at work: what should you know? -- Organizations in the workplace: which ones fit you best? -- Handling conflict, cultural diversity, and relationships -- Personalizing communication in the workplace. Effective listening -- Nonverbal communicaiton -- Anxiety, technology, and other communication obstacles -- Maximizing communication in the workplace. Basic information for all types of interviews -- The employment interview -- Small-group communication and problem solving -- Participation and leadership in teams -- Polishing oral and written communication in the workplace. Informative presentations: plan, research, organize, and deliver -- Verbal and visual supporting materials -- Persuasive presentations: individual or team -- Written communication.
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