TY  - BOOK
AU  - Murphy,Herta A
AU  - Hilderbrandt,Herbert W.
TI  - Effective business communications
SN  - 0071165878
PY  - 1997///
CY  - New York
PB  - McGraw-Hill
KW  - Business communication
KW  - Business report writing
N1  - Includes bibliographical reference and index
ER  -