TY  - BOOK
AU  - Summerss,Jane
TI  - Communication skills handbook
SN  - 0470807636
PY  - 2006///
CY  - Milton Qld, Australia
PB  - John Wiley
KW  - Communication in management
KW  - Oral communication
KW  - Written communication
N1  - Includes index
ER  -