TY  - BOOK
AU  - Guffey,Mary Ellen
AU  - Loewy,Dana
TI  - Business communication process & product
SN  - 9780538466257
PY  - 2011///
CY  - Australia
PB  - South-Western/ Cengage
KW  - Business communication
KW  - Business writing
N1  - Includes index
ER  -