TY  - BOOK
AU  - Nik Safiah Nik Ismail
TI  - Soft skills: the what, the why, the how 
SN  - 9789679429312
PY  - 2010///
CY  - Bangi
PB  - UKM
KW  - Communication in management
KW  - Emotional intelligence
KW  - Interpersonal relations
KW  - Nurses
KW  - Training of
N1  - Includes index
ER  -