TY - BOOK AU - Chopra,Sunil TI - Supply Chain Management: Strategy, Planning ad Operation SN - 97801322743952 (alk.paper) PY - 2013/// CY - Boston PB - Pearson Education KW - Customer services KW - Management KW - Delivery of goods KW - Industrial procurement KW - Marketing Channels KW - Material management KW - Physical distribution of goods N1 - Includes bibliographical references and index ER -