TY - BOOK AU - Gerson,Sharon J AU - Garson,Steven M. TI - Technical communication: process and product SN - 9780321864949 AV - PE1475 G382 2014 PY - 2014/// CY - Boston PB - Prentice Hall KW - English language KW - Rhetoric KW - Technical English KW - Technical writing N1 - Includes index ER -