TY - BOOK AU - Anderson,Prinny TI - Performance management: a handbook for small business banks and microfinance institutions SN - 9781853397936 AV - HF5549.5 .A548 2013 PY - 2013/// CY - Warwickshire, UK PB - Practical Action publishing KW - Performance KW - Management KW - Measurement N1 - include bib. ref ER -