TY - BOOK AU - Phillips,Patricia Pulliam AU - Amir Muslim, TI - Asas penting ROI: manfaat dan halangan untuk mengukur program pembelajaran, penambahbaikan prestasi dan sumber manusia SN - 9789674304287 AV - HF5549.5 .P44 2014 PY - 2014/// CY - Kuala Lumpur PB - Institut Terjemahan & Buku Malaysia KW - Employees KW - Training of KW - Cost effectiveness KW - Rate of return N1 - Translated from: The bottomline on ROI: benefits and barriers to measuring learning, performance improvement and human resource programs (published by HRDQ, PA, USA); Includes bibliographical references (pages 103-104) ER -