TY  - BOOK
AU  - Hamilton,Cheryl
AU  - Kroll,Tony L.
TI  - Communicating for results: a guide for business and the professions 
SN  - 9781305280267
AV  - HD30.3 .H35 2018
U1  - 658.4 23
PY  - 2018///]
CY  - Australia, Boston, MA
PB  - Cengage Learning
KW  - Communication in management
KW  - fast
N1  - Previous edition: 2014; Includes bibliographical references (pages 451-479) and indexes; Understanding communication in the workplace; Communication and ethics at work: what should you know? --; Organizations in the workplace: which ones fit you best? --; Handling conflict, cultural diversity, and relationships --; Personalizing communication in the workplace; Effective listening --; Nonverbal communicaiton --; Anxiety, technology, and other communication obstacles --; Maximizing communication in the workplace; Basic information for all types of interviews --; The employment interview --; Small-group communication and problem solving --; Participation and leadership in teams --; Polishing oral and written communication in the workplace; Informative presentations: plan, research, organize, and deliver --; Verbal and visual supporting materials --; Persuasive presentations: individual or team --; Written communication
ER  -