TY - BOOK AU - Gerson,Sharon J. AU - Gerson,Steven M. TI - Technical communication: process and product SN - 0134094034 (softcover) AV - PE1479.B87 S43 2018 U1 - 808.06/66 23 PY - 2018///] CY - Boston PB - Pearson KW - English language KW - Business English KW - Technical English KW - Business writing KW - Problems, exercises, etc KW - Technical writing KW - Business communication KW - Commercial correspondence N1 - Includes bibliographical references (pages 561-566) and index; AA101, Ab101, AB107, Ev101, BS101 ER -