TY  - BOOK
AU  - Elgin,Suzette Haden
TI  - Success with the gentle art of verbal self - defense
SN  - 013688573X
PY  - 1989///
CY  - New Jersey
PB  - Prentice Hall
KW  - Business communication
KW  - Psychological aspects
KW  - Success in business
KW  - Verbal self-defense
N1  - Includes index
ER  -