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Customer services : career success through customer loyalty / Paul R.Timm

by Timm, Paul R.

Edition: 5th edMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: Boston Prentice Hall 2010Availability: Items available for loan: 3 Call number: HF5415.5 T584 2010, ...

Customer service : a practical approach / Elaine K.Harris

by Harris, Elaine K.

Edition: 5th edMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River,NJ Pearson/Prentice Hall 2010Availability: Items available for loan: 1 Call number: HF5415.5 H313 2010.

Customer service a practical approach / Elaine K.Harris

by Harris, Elaine K.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Boston Pearson Education 2010Availability: Items available for loan: 2 Call number: HF5415.5 H313 2010, ...

Supply Chain Management : Strategy, Planning ad Operation / Sunil Chopra, Peter Meindi

by Chopra, Sunil.

Edition: 5th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Boston Pearson Education 2013Availability: Items available for reference: Not for loan (2) Call number: HF5415.13 C533 2013, ...

Service failure : the real reasons employees struggle with customer service and what you can do about it / Jeff Toister.

by Toister, Jeff.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New York : American Management Association, 2013Availability: Items available for loan: 1 Call number: HF5415.5 .T65 2013.

Services marketing / William Chitty, Steven D'Alessandro, Andrew Hughes.

by Chitty, William | D'Alessandro, Steven | Hughes, Andrew.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: South Melbourne, Vic. : Oxford University Press, 2012Availability: Items available for loan: 1 Call number: HD9980 C543 2012.

Customer service : skills for success / Robert W. Lucas, Principal, Robert W. Lucas Enterprises.

by Lucas, Robert W.

Edition: Sixth Edition.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : McGraw-Hill Education, 2015Availability: Items available for loan: 1 Call number: HF5415.5 .L83 2015.

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