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Marketing Services : a practical guide / by John Countis

by Courtis, John.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London Kogan Page 1988Availability: Items available for loan: 1 Call number: HD9980 C864 1988.

Service managemant effectiveness : Balancing strategy, organization and human resouce,operations and markerting / David E

by BOWEN, David E.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: San Francisco Jossey- Bass 1990Availability: Items available for loan: 1 Call number: HD 9980.5 B786 1990.

Principles of services marketing / Adrian Palmer

by Palmer, Adrian.

Edition: 6th edMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: London McGraw-Hill 2011Availability: Items available for loan: 1 Call number: HF5415.13 P35 2011.

Services marketing / William Chitty, Steven D'Alessandro, Andrew Hughes.

by Chitty, William | D'Alessandro, Steven | Hughes, Andrew.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: South Melbourne, Vic. : Oxford University Press, 2012Availability: Items available for loan: 1 Call number: HD9980 C543 2012.

Service operations management : improving service delivery / Robert Johnston, Graham Clark, and Michael Shulver.

by Johnston, Robert, 1953- | Clark, Graham, 1949- | Shulver, Michael.

Edition: 4th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Harlow, England : Pearson, 2012Availability: Items available for loan: 1 Call number: HD9980.5 .J647 2012.

Business development for dummies / by Anna Kennedy

by Kennedy, Anna [author].

Series: --For dummiesMaterial type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult; Publisher: Chichester, West Sussex : John Wiley and Sons, Ltd., [2015]Availability: Items available for loan: 1 Call number: HF5386 .K365 2015.

Sservices marketing management / Peter Mudie and Angela Pirrie

by Mudie, Peter | Pirrie, Angela.

Edition: 3rd edMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: London Routledge 2011Availability: Items available for loan: 1 Call number: HD9980.5 .M83 2011.

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