000 00325nam a22001217a 4500
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008 140218s9999 000 0
020 _a0132759187
090 0 0 _aHF5415.1265
_bE56 1989
245 1 0 _aEncyclopedia of telemarketing /
_cedited by Richard L.Bencin, Donald J.Jonovic
942 _cBOK
999 _c8307
_d8307